Slate Implementation Testing Help

Error Handling Tests

Introduction

This document outlines the test cases designed to validate the error handling mechanisms in the Slate to Banner integration project. Effective error handling ensures that the system gracefully manages invalid inputs, missing data, and other user errors, providing clear and actionable feedback.

Objectives

  1. Ensure error messages are descriptive, accurate, and user-friendly.

  2. Validate system behavior under various error scenarios.

  3. Test the robustness of form validations and workflows.

  4. Confirm that errors are logged for debugging and resolution.

Scope of Testing

  • Error Types Tested:

    • Input Validation Errors (e.g., invalid email format).

    • Missing Required Fields.

    • Workflow Breakdowns (e.g., incomplete submissions).

    • System-Level Errors (e.g., data mapping failures).

  • Areas Covered:

    • Application forms.

    • Submission processes.

    • Data integration between Slate and Banner.

Test Case Format

Field

Description

Test Case ID

A unique identifier for each test case.

Test Description

A detailed description of what is being tested.

Preconditions

Any setup required before performing the test.

Test Steps

Sequential steps to execute the test.

Expected Outcome

The expected result if the test passes.

Actual Outcome

The result observed during testing.

Status

Indicates whether the test passed or failed.

Assigned To

The individual or team responsible for resolving issues.

Sample Test Cases

Test Case 1: Missing Required Fields

Field

Details

Test Case ID

ERR-001

Test Description

Validate error message for missing required fields on the application form.

Preconditions

Open the application form.

Test Steps

  1. Leave required fields (e.g., Legal First Name, Date of Birth) blank.

  2. Attempt to submit the form. | Expected Outcome | Error messages display for each missing field, guiding the user to correct them.| | Actual Outcome | Error messages displayed accurately. | | Status | Passed | | Assigned To | QA Team |

Test Case 2: Invalid Email Format

Field

Details

Test Case ID

ERR-002

Test Description

Validate error handling for invalid email format.

Preconditions

Open the application form.

Test Steps

  1. Enter "invalidemail@com" in the email field.

  2. Attempt to submit the form. | Expected Outcome | Error message: "Please enter a valid email address." | | Actual Outcome | Error message displayed as expected. | | Status | Passed | | Assigned To | QA Team |

Test Case 3: Submission Timeout

Field

Details

Test Case ID

ERR-003

Test Description

Validate system response to submission timeout.

Preconditions

Submit the form during a simulated network delay.

Test Steps

  1. Fill out the application form.

  2. Simulate a network delay exceeding timeout limits. | Expected Outcome | Error message: "Your session has timed out. Please try again." | | Actual Outcome | Error message displayed but session data was not retained. | | Status | Failed | | Assigned To | IT Support |

Metrics

Metric

Value

Total Test Cases

15

Passed

12

Failed

3

Error Resolution Rate

80%

Recommendations

  1. Improve Error Descriptions

    • Ensure all error messages are clear and actionable.

  2. Implement Session Retention

    • Save session data to prevent user frustration during timeouts.

  3. Expand Validation Coverage

    • Test edge cases for all form fields, including custom fields.

  4. Re-Test Failed Scenarios

    • Address issues and validate fixes through follow-up testing.

Conclusion

The error handling tests demonstrated robust functionality in most scenarios, with areas for improvement identified in session retention and advanced validation. Addressing these issues will enhance user confidence and satisfaction.

Last modified: 13 January 2025