Persona Profiles
Introduction
This document outlines the testing personas used during the Front-End User Testing phase. Each persona represents a unique student type, reflecting the diversity of applicants who may interact with the system. By simulating these profiles, testers can ensure all application pathways, workflows, and data handling processes are thoroughly validated.
Persona List Overview
Persona Name | Type | Key Characteristics |
|---|---|---|
Nancy McNurse | Nursing Student | First-time student applying to the Nursing program. |
Robby ReAdmit | Readmitted Student | Former student reapplying after two years. |
Tim Transfer | Transfer Student | Transfer from a neighboring college with some credits. |
Mia MultiMajor | Dual Major Student | Interested in pursuing a dual major. |
Ellie Equestrian | International Athlete | From Canada, coming to play soccer at Cayuga. |
Sam Scholar | First-Time Freshman | High school senior applying for general studies. |
Part-Time Patty | Part-Time Student | Enrolling in evening classes while working full-time. |
Online Ollie | Online-Only Student | Interested in a fully remote education experience. |
Veteran Victor | Veteran | Applying as a U.S. Armed Forces veteran. |
Percy Parent | Non-Traditional | Parent returning to school to complete a degree. |
Global Grace | International Student | From India, pursuing a degree in Computer Science. |
Dorm-Life Dan | Full-Time Resident | Looking for housing on campus. |
Career Clara | Career Changer | Switching careers, interested in Business Administration |
Soccer Sam | International Athlete | From the UK, playing soccer and pursuing a degree. |
First-Gen Fiona | First-Generation | First in her family to attend college. |
Commuter Chris | Commuter Student | Lives locally and plans to commute to campus. |
Housing Henry | Housing-Interested | Interested in on-campus housing while studying full-time |
Busy Becky | Evening Student | Enrolled in evening courses due to daytime obligations. |
STEM Steve | STEM Major | Interested in Engineering, applying for full-time. |
Artistic Anna | Art Major | Pursuing an associate degree in Graphic Design. |
Expanded Persona Details
Nancy McNurse
Type: Nursing Student
Demographics: 18 years old, from New York State.
Scenario: Submitting her first application for a healthcare-related program.
Special Requirements: Checklist includes "Immunization Records" and "Placement Test."
Robby ReAdmit
Type: Readmitted Student
Demographics: 25 years old, former Cayuga student.
Scenario: Reapplying after a two-year break to complete their associate degree.
Special Requirements: Checklist includes "Update Transcripts" and "Academic Advising."
Ellie Equestrian
Type: International Athlete
Demographics: 19 years old, from Canada.
Scenario: Applying to play soccer and live on campus.
Special Requirements: Checklist includes "Visa Documentation" and "Athletics Forms."
Veteran Victor
Type: Veteran Student
Demographics: 32 years old, served in the U.S. Armed Forces.
Scenario: Applying with V.A. Educational Benefits.
Special Requirements: Checklist includes "V.A. Documentation" and "Military Transcripts."
Testing Contexts for Personas
Demographics: Ensure data validation for various demographics, including international students and veterans.
Application Types: Test workflows for first-time, transfer, readmitted, and international applications.
Housing and Residency: Verify workflows for dorm-seekers, commuters, and out-of-state applicants.
Checklist Assignments: Validate that checklists are dynamically assigned based on persona attributes.
Error Handling: Simulate scenarios with incomplete or incorrect information to test system responses.
Data Mapping: Ensure all persona-related data is accurately transmitted to Banner.
Feedback Collection
Testers will provide feedback on:
Ease of use and navigation.
Clarity of instructions and error messages.
Accuracy of checklist assignments.
Overall experience as their assigned persona.
Sign-Off
This document will be used to guide the Front-End User Testing phase. Persona profiles will be refined as needed based on feedback during testing.
Test Lead: ___________________________
Admissions Manager: ___________________________
IT Lead: ___________________________